Duties & Responsibilities CONNECT AND ENGAGE WITH STUDENTS: Work on community initiatives designed to develop connections between students; SOCIAL PLATFORM: Manage and be active on the CampusKey Community Network; Educate and encourage students to use Community Platform to explore greater CampusKey community and be able to find resources and instructions so as to realize a higher level of self-sufficiency; EVENTS: Plan and supervise educational, professional and personal development events based on students’ needs and requests; Assist with set-up and breakdown of events, including ordering food and beverages; Make posters for events; Supervise in-building events for compliance with the Student Community Guidelines and intercede or escalate issues as they arise; Obtain & prepare data analysis for events (determine success of events); Manage and plan the annual welcome programme for the students checking-in; COMMUNITY HARMONY: Implement the CampusKey community guidelines with goal of optimizing student experience; Resolve student complaints, issue fines and prepare recommendation for termination of accommodation when warranted; SOCIAL SPACE MANAGEMENT: Conduct quality-control building walk-throughs to note immediate issues, pre-empt potential future issues, and identify areas for improvement; Manage the Mentor Programme; Manage the Social Responsibility Outreach Projects; MARKETING: Manage, plan and execute the campus marketing strategy; Manage the local campus social channel and operate them within the brand guidelines; Create, collect and deliver digital content based on the marketing briefings; Prepare daily, weekly and monthly progress reports on the community and identify areas for improvement.