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Debtors Clerk

Experience Needed:

Grade 12 3 to 4 years relevant experience. Relevant experience with regards to debtors account management. Computer literate (MS Office, e.g. Excel, Outlook, Word, etc.) SYPRO knowledge will be beneficial.


Excellent communication skills (written and verbal) both in English and Afrikaans. Basic mathematical skills. Positive teamwork required. Professional conduct at all times towards internal and external customers and staff.

Duties Include:

Duties and Responsibilities Download bank statements and distribute to all relevant parties daily. Process payments received from bank statements to correct debtor accounts. Allocate payments received according to remittances. Processing of pre-approved claims on accounts and raise concerns if there are discrepancies versus the original invoice. Request claim documents from customer if it appears on the remittance and not yet received from sales dept or credit note processing, send it to Sales Dept for approval. Sending invoices and credit notes to clients as per request. Monitoring of accounts and ensuring that overdue debtors are kept to the minimum and accounts don’t exceed approved credit limits. Daily/weekly feedback on overdue amounts. Reconcile accounts if requested or when necessary. Attend to differences on accounts in collaboration with sales department and customers. Deal with customer enquiries/complaints in a timely, effective, and professional manner. Processing pre-approved finance charges on accounts. The processing, upload and download of invoices, statements, and remittances on selected client company portals. Order releases after reviewing client’s available credit. Communication with sales and logistics teams with regards to insufficient credit limits on customer accounts and assist the sales and logistics team with any other account rated inquiries. Complete trade references for various clients after approval from Financial Accountant. Completion of new vendor applications when required. Update approved master file changes on system. Sending of account statements monthly, weekly and on request to customers in the customers preferred format. Processing of credit notes/journals on pre-authorised instruction (e.g. discounts/rebates/trade samples, etc.) Processing of pre-approved invoices (rent, electricity, etc.) Calculate pro-rata invoice split on approved discounts taken by customers on remittance for allocation purposes. Daily payment confirmations to be done as soon as proof of payments are sent through. Update and balance the cashflow daily with actual payments received as per bank statement. After hours, assistance will be required from time to time. Standing in for colleagues from time-to-time Assist with ad-hoc administrate duties as and when required.

Additional Info:

Closing Date 2024/05/16

Starting Date:

June 3, 2024

Date Created:

May 3, 2024

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