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Higher Education Consultant

Experience Needed:

At least two years’ sales experience with a proven track record Higher education experience will be advantageous 2-year teaching exposure will be advantageous At least 2 years account management/ customer relationship experience


Must be able to travel locally. Valid driver’s license and own transport is essential. Relevant undergraduate degree such as commerce, education, social sciences or marketing.

Duties Include:

Description: We are looking to recruit Higher Education Consultants to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager. Working conditions: Mostly office based on a campus Must be able to travel locally Valid driver’s license and own transport is essential Able to work some weekends and some evenings Duties and Responsibilities Accountabilities: As an HEC, you will be accountable for: Qualifying transfer calls on school leads Volumes Quality Duration Outcome (% conversion to next phase) Conversion rate Number of applications Enrollment headcount and revenue Cross mode / campus / qualification sale volumes Level of product knowledge Accuracy Completeness Timeous Contacting digital leads Performing sales activities (e.g., calls, interviews, events, applications) Application to enrolment conversion (student nurturing) (interventions) Systems utilization Functional and Behavioural Competencies Functional and technical competencies: Product knowledge (to be acquired after appointment) Well-developed MS office skills (Excel essential) Proven experience to manage and track daily, monthly and annual targets Behavioural competencies: Initiative and responsibility -- Acts on own initiative, makes things happen and accepts responsibility for the results. Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives. Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively. Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments. Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively. Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results. Steadiness -Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable. Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.

Additional Info:

Closing Date 2024/04/25

Starting Date:

May 13, 2024

Date Created:

April 22, 2024

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