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First Care Solutions

Town:

Klerksdorp

Position:

Back Office Practice Administrator

Experience Needed:

Matriculation certificate · 3+ years’ experience as a Practice Administrator · Practice reception management skills required · Intermediate experience in Microsoft Office (Outlook, Excel and PowerPoint) · Excellent frontline communication · Microsoft SharePoint end user experience an advantage

Requirements:

Excellent written and telephonic communication · Trustworthy · Team player · Positive Attitude · Accepts responsibility · Work independently · Self-motivated and committed · Proactive, organised and dependable · Dedicated work ethic · Share common goals and vision of company

Duties Include:

Key Function • The primary objective is to keep the units up to date. All daily, weekly and monthly tasks must be completed for this to work. Essential Duties & Responsibilities Daily Operations • Paperwork Check and Collection o Check daily paperwork against register / stats o Collect outstanding paperwork from unit • Capture Patient / Debtor details (including hospital number) onto billing software • Bill account with correct procedure and ICD 10 codes onto billing software from Doctor Note / Tax Invoice • Remit receipts from receipt book to the debtors / patients from the necessary cashbook (Cash/Cheque, Credit Card, Clinic) • Daily cash-ups, receipt book checks and bank recons (to be confirmed) • Credit control o Contact Non Payments – Levy and Private o Correct Debtor Details - no contact / telephone details o Correct rejections (incorrect details) via to-do lists and correspond with Medical Aid Administrator • Account Queries o Patient / Customer communication and satisfaction o Complaints and queries • WCA o Paperwork collection and scan documentation through to head office o Load on SharePoint • MMF1 o Captured, billed and remitted onto GOODX o Delivered to Doctor’s for completion o Posted to Attorneys / Individual once completed and paid • Stock Control o Ordering of stock o Collation of delivery notes / supplier invoices / supplier credit notes • Rooms Management o Unit stationery and office supplies o Solving issues • Statistics o Updated from the unit register and loaded on SharePoint • Site Management o Unit stationery and office supplies o Solving site issues Unit Weekly • Banking o Cash-ups, collection and deposit o Bank Reconciliations (to be confirmed) Unit Monthly • Month End o Timely month end o Bank reconciliations (to be confirmed)

Additional Info:

Starting Date:

May 30, 2025

Date Created:

May 23, 2025

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