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First Care Solutions
Town:
Klerksdorp
Position:
Back Office Practice Administrator
Experience Needed:
Matriculation certificate
· 3+ years’ experience as a Practice Administrator
· Practice reception management skills required
· Intermediate experience in Microsoft Office (Outlook, Excel and PowerPoint)
· Excellent frontline communication
· Microsoft SharePoint end user experience an advantage
Requirements:
Excellent written and telephonic communication
· Trustworthy
· Team player
· Positive Attitude
· Accepts responsibility
· Work independently
· Self-motivated and committed
· Proactive, organised and dependable
· Dedicated work ethic
· Share common goals and vision of company
Duties Include:
Key Function
• The primary objective is to keep the units up to date. All daily, weekly and monthly tasks must be completed for this to work.
Essential Duties & Responsibilities
Daily Operations
• Paperwork Check and Collection
o Check daily paperwork against register / stats
o Collect outstanding paperwork from unit
• Capture Patient / Debtor details (including hospital number) onto billing software
• Bill account with correct procedure and ICD 10 codes onto billing software from Doctor Note / Tax Invoice
• Remit receipts from receipt book to the debtors / patients from the necessary cashbook (Cash/Cheque, Credit Card, Clinic)
• Daily cash-ups, receipt book checks and bank recons (to be confirmed)
• Credit control
o Contact Non Payments – Levy and Private
o Correct Debtor Details - no contact / telephone details
o Correct rejections (incorrect details) via to-do lists and correspond with Medical Aid Administrator
• Account Queries
o Patient / Customer communication and satisfaction
o Complaints and queries
• WCA
o Paperwork collection and scan documentation through to head office
o Load on SharePoint
• MMF1
o Captured, billed and remitted onto GOODX
o Delivered to Doctor’s for completion
o Posted to Attorneys / Individual once completed and paid
• Stock Control
o Ordering of stock
o Collation of delivery notes / supplier invoices / supplier credit notes
• Rooms Management
o Unit stationery and office supplies
o Solving issues
• Statistics
o Updated from the unit register and loaded on SharePoint
• Site Management
o Unit stationery and office supplies
o Solving site issues
Unit Weekly
• Banking
o Cash-ups, collection and deposit
o Bank Reconciliations (to be confirmed)
Unit Monthly
• Month End
o Timely month end
o Bank reconciliations (to be confirmed)
Additional Info:
Starting Date:
May 30, 2025
Date Created:
May 23, 2025
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