PURPOSE OF THE JOB:

Effective management of forecourt and employee's

DUTIES AND RESPONSIBILITIES OF THE JOB:
Ensure vigilant safeguarding of all Company property, assets and stock at all times.
Assist with receiving of deliveries of stock as per established procedure and accurately recording of stock received.
Ensure that high standards of hygiene, cleanliness and service levels are maintained.
Record pump meter readings at designated times.
Receive fuel deliveries by following prescribed procedure and process ensuring safety and accuracy of delivery.
Ensure that the following is neat, maintained and in working condition:
Premises
Equipment
Ensure forecourt attendants are dressed according to policy or rules.
Assist with packing of shelves / fridges with stock as per established procedure.
Train and evaluate (ongoing) forecourt staff in handling of money and card transactions, including identifying fraudulent transactions.
Train and evaluate (ongoing) forecourt staff in housekeeping and cleaning standards and procedures
Assess (ongoing) forecourt staff for training needs and assess their competence after training and coaching is completed
Maintain records of staff training and coaching sessions
Evaluate performance of all staff and provide refresher training and guidance to address competency gaps
Ensure promotional material is up and leaflets are available and being handed out. Ensure execution of campaigns / promotional activities.
During fuels campaigns, actively approach customers, answer questions and hand out flyers.