We are seeking a professional and organized Receptionist to join our team. The ideal candidate will be the first point of contact for our company, ensuring smooth day-to-day operations by managing administrative tasks and providing excellent customer service. Key Responsibilities: Answer and direct incoming calls in a courteous and professional manner. Open and manage tickets for client inquiries or issues. Handle billing-related questions and coordinate resolutions with the appropriate departments. Maintain and update calendars for appointments, meetings, and events. Organize and manage filing systems for documents and records. Assist with other administrative duties as required to support the team.