K&R Home Security
Description
ADVANTAGEOUS EXPERIENCE
Experience with gate motor, electrical, alarm, solar or similar technical claims
Knowledge of insurance protocols and communication with assessors
Worked with contractors or scheduling repairs
Experience handling client complaints and escalations
Requirements:
Town:
Randburg
Position:
Claims Consultant - Insurance Service Provider Division
Starting Date:
February 12, 2026
Date Created:
February 5, 2026
KEY REQUIREMENTS
Experience in a service provider or insurance vendor environment (Required)
Solid understanding of insurance claims process
Confident in using technical systems and learning new platforms quickly
Excellent written and verbal communication
Good attention to detail – especially under pressure
Must be reliable, adaptable, and capable of independent problem-solving
Strong ability to multitask and manage volumes
Team player who thrives in a structured, deadline-driven space
Duties Include:
Duties & Responsibilities
KEY RESPONSIBILITIES
Full claim handling process: logging, scheduling, documentation, and resolution
Liaising directly with insurers, assessors, and policyholders
Prioritizing emergency claims
Quality control on reports, quotes, and completion notes
Following up on outstanding documents, notes, and feedback
Updating and maintaining SPM, Symbility and claim logs
Supporting contractors and internal teams to ensure client satisfaction
Handling inbound client queries and complaints with tact and urgency
Additional Info: