Loude's Express CC
Description
Minimum Requirements
Grade 12 / Matric certificate.
Proven experience in customer service or administrative roles.
Previous experience in the courier or logistics industry will be advantageous.
Strong verbal and written communication skills.
Proficiency in MS Office and data capture systems.
High attention to detail and accuracy.
Ability to work effectively under pressure in a fast-paced environment.
Requirements:
Town:
Rustenburg
Position:
Customer Service Desk (CSD) Clerk
Starting Date:
February 1, 2026
Date Created:
January 28, 2026
Competencies
Professional demeanor and customer-focused approach.
Strong organisational and time-management skills.
Problem-solving ability.
Team-oriented with the ability to work independently.
Duties Include:
Key Responsibilities
Provide professional customer service.
Process shipment documentation, waybills, and related administrative tasks.
Respond to customer enquiries, complaints, and service requests via telephone, email, and in person.
Track shipments and coordinate with operations and dispatch teams to resolve issues.
Maintain accurate records, reports, and filing systems.
Ensure compliance with company policies, procedures, and service-level agreements.
Handle financial transactions in accordance with company controls, where applicable.
Additional Info:
Remuneration
Will be discussed during interview.
Application Process
Interested candidates are invited to submit their CV (2 pages max) to csd4@loudesexpress.co.za by 30 January 2026. Only shortlisted candidates will be contacted.