Introduction NORTH-WEST UNIVERSITY (POTCHEFSTROOM CAMPUS) DIVISION: RESIDENCE AND CATERING SERVICES POSITION NUMBER: P001729 VACANCY: SHIFT MANAGER PEROMNES GRADE: P11 EMPLOYMENT TYPE: PERMANENT APPOINTMENT Job description PURPOSE OF THE POSITION The shift manager is responsible for ensuring the smooth running of a shift in the Drakenstein Restaurant, providing quality meals and drink options whilst adhering to all the legal requirements in terms of the liquor act, food safety standards and OHS requirements. KEY RESPONSIBILITIES: Administration · Ensure safeguarding of restaurant stock through proper procedures. · Key control. · FIFO, stock counts and optimizing the stock control system. · Placing orders, receiving stock and issuing to bars. Quality control · Maximizing the restaurant profit by ensuring proper quality and control over our product offering, customer service and asset management. Operations and Food Services · Adherence to all regulatory aspects applicable to our establishment. · Ensure the preparation of products on the menu to a standard that meets the customers’ needs, · Maintaining the relevant gross profit margins within the budget limitations and achieve financial control in the department. · Delivering orders when required. OHS (Occupational Health and Safety) · Ensure a safe working environment for staff and customers. People Management · Managing the contract staff in relation to the current contract. Personal Development · Develop oneself through training opportunities as they may become available and stay up to date with developments in the industry. Liaison · Liaison with customers, staff and students to maximize returning customers.