TRACKER requires a Key Account Manager to develop and promote relationships within the Business Channel. This position is Gauteng based. TRACKER requires a self-starter that is passionate about customer service, that thrives in a very stressful and forever changing environment with an outgoing personality who can communicate confidently on all levels. Should you be interested in this challenge and meet the job requirements, please forward your application before the closing date.
Job description
Achieve monthly and quarterly sales targets.
Maintain and identify new business opportunities within existing Business key accounts.
Provide a consultative service to key accounts to ultimately retain and grow the account.
Identify and analyse business trends within accounts,
Coordinate and manage departmental processes within Tracker and the client’s business
Maintain and enhance intermediary business relationships.
Identify new business & future opportunities.
New product development.
Implement business processes and strategies.
Manage and attend business promotions and functions.
Strategy Planning.
Medium and Large account management.
Manage processes and implementation.
Manage client needs.
Maintain financial analysis in terms of projected budgets.
Manage technical aspects of business.
Set up and agree service level agreements. (Internal & External).
Identify training needs within clients’ company.
Identify training needs within Tracker.
Embark on customer research and identify the gaps.
Maintain relationships with client at all levels.
Document internal / External processes and business rules.
Compile accurate statistical information.
Reach set targets.
Report to Business Sales Manager