Duties & Responsibilities
Strategic Financial Leadership

Drive continuous improvement initiatives in statutory reporting and audit processes.
Provide training and guidance to finance teams on statutory and audit requirements.
Prepare and present statutory and audit updates to the Board or Audit Committee.
Benchmark group reporting and audit practices against industry best practices.
Financial Operations Management

Manage and monitor month-to-month arrears percentages to ensure effective credit control and optimal cash flow.
Oversee the administration and processing of ACB (Automated Clearing Bureau) payments and direct deposits to ensure accuracy and timeliness.
Direct and manage all legal collection processes and the reinstatement of accounts in line with company policy and legal requirements.
Ensure that all billing activities are accurate, complete, and compliant with internal controls and accounting standards.
Oversee the prompt resolution of client queries to maintain high standards of customer satisfaction and financial accuracy.
Reconcile third-party accounts on a regular basis and ensure timely collection of outstanding balances.
Implement strategies to minimise bad debts and improve overall debt recovery performance.
Review monthly financial movements to identify trends, anomalies, and areas requiring management attention.
Analyse financial performance by comparing actual results to budget and prior-year figures to provide insights and recommendations.
Conduct regular reasonability assessments to validate financial data accuracy and consistency across reports.
Ensure compliance with all relevant financial reporting standards, accounting principles, and internal audit requirements.
Oversee adherence to VAT legislation, ensuring accurate calculation, reporting, and submission within prescribed timelines.
Prepare and manage daily and annual cash flow forecasts to support effective liquidity and investment management.
Supervise the daily reconciliation of bank accounts to ensure the integrity of financial data and timely resolution of discrepancies.
Optimise cash investment opportunities to maximise returns while maintaining adequate liquidity and avoiding overdraft positions.
Group Statutory Reporting

Oversee the preparation and timely submission of all group statutory returns and filings in compliance with local and international regulations.
Coordinate with subsidiaries to ensure consistency and accuracy in statutory reporting across the group.
Monitor changes in statutory requirements and implement necessary updates to reporting processes.
Liaise with regulatory bodies and respond to statutory queries or audits.
Develop and maintain a group statutory reporting calendar to ensure all deadlines are met.
Oversee the completion of Annual Financial Statements (AFS) for both subsidiaries and the consolidated group, ensuring accuracy, completeness, and compliance with applicable reporting standards.
Apply extensive experience in financial consolidations to produce accurate and timely group-level financial results.
Demonstrate expertise in preparing detailed reporting audit packs and supporting schedules to facilitate efficient and effective audits.
Compile comprehensive audit packs that reconcile seamlessly with the Annual Financial Statements, ensuring consistency and audit readiness.
Manage Financial and Accounting Systems, Operations and Enhancements

Ensure that all financial and reporting systems operate efficiently and effectively to support business and audit requirements.
Oversee and manage system availability to guarantee uninterrupted access and data integrity for all financial processes.
Design, implement, and monitor internal controls to identify, mitigate, and eliminate financial and operational risks.
Manage and coordinate all month-end closing processes, ensuring they are executed accurately, on time, and supported by complete documentation.
External Audit

Act as the primary liaison for external auditors during group audits, fostering effective communication and collaboration throughout the audit process.
Oversee the planning and execution of annual external audits across all group entities, ensuring compliance with audit timelines and regulatory requirements.
Review and approve audit schedules, verifying that all requested information and supporting documentation are provided accurately and within agreed deadlines.
Address audit findings promptly and coordinate the development and implementation of corrective action plans to strengthen internal controls and compliance.
Lead post-audit debrief sessions to identify opportunities for process improvement and share key learnings with relevant stakeholders.
Monitor, track, and ensure the full implementation of audit recommendations across all group entities to maintain continuous improvement and governance integrity..
Stakeholder Management

Cultivate and manage high-level relationships with Tracker’s executive leadership to foster alignment and collaboration across business functions.
Champion the development of strategic partnerships with external stakeholders, ensuring obligations are fulfilled and expectations consistently exceeded.
Lead initiatives to build and sustain long-term, value-driven relationships with executive representatives of key partners, unlocking growth opportunities for Tracker.
Facilitate cross-functional collaboration by proactively sharing customer insights and relevant information to support departmental strategic goals.
Act as a key liaison between customer-facing teams and internal stakeholders to ensure customer needs are prioritized in decision-making and service delivery
Drive continuous improvement initiatives based on customer feedback, ensuring service excellence and alignment with Tracker’s customer experience strategy.
Financial Management

Prepare annual OPEX and CAPEX budgets on behalf of the Region for executive review
Responsible for the strategic planning and development of Regional annual budgets that align with the strategic objectives of the Operations department.
Responsible for the strategic planning and execution of applicable cost-reduction initiatives.
Responsible for the development of best practices to achieve departmental financial goals.
Responsible for determining and implementing relevant best practices to create efficiencies in every process.
Manage monthly expenses and investigate all excessive costs to drive budget compliance.
Manage and ensure accountability for wastage, theft and non-compliance.
People Management

Responsible for building productive teams through – staff selection, development, coaching and motivating to levels of maximum staff potential.
Responsible for ensuring the successful management of staff according to company standards (appraisals, discipline, development, training etc).
Empowering staff coupled with appropriate accountability expectations and performance management initiatives.
Manage with authenticity and integrity and live the Tracker values every day.
Assist in employee recruitment, performance evaluation, promotion, retention and termination activities.
Analyse shortfalls and arrange training to improve technical skills.
Address employee grievances and build a positive working environment for employees.
Ensure that all staff follow departmental policies and procedures.
Develop best practices and ensure staff adhere to achieve department goals.
Provide direction and support to managers and their subordinates to ensure alignment with the company’s strategies and goals.
Manage the process of attracting and retaining fit-for-purpose talent for the Operational Response Services Department.