Key Duties & Responsibilities (Rental Agent)

The successful candidates will be responsible for the full rental cycle, including but not limited to:

Client & Property Management

Sourcing and onboarding new rental properties (landlords)

Building and maintaining strong relationships with landlords and tenants

Conducting rental valuations and advising landlords on market-related rentals

Letting & Viewings

Advertising rental properties on portals and social media

Handling tenant enquiries professionally and timeously

Conducting property viewings

Screening and qualifying prospective tenants

Applications & Compliance

Assisting tenants with rental applications and documentation

Ensuring all FICA and compliance requirements are met

Submitting complete applications for credit, affordability, and background checks

Lease & Handover Process

Facilitating the signing of lease agreements and addendums

Coordinating deposits, first month’s rental, and invoicing

Managing key handovers and occupation arrangements

Inspections & Reporting

Coordinating ingoing and outgoing inspections

Assisting with snag lists and reporting maintenance issues

Liaising with landlords, tenants, and service providers where required

Administration & Systems

Accurately loading and updating deals on internal systems

Maintaining proper record-keeping and document management

Working closely with the office and rental administration team

Professional Conduct

Operating in line with PPRA regulations and company procedures

Representing Unlock Properties in a professional and ethical manner at all times