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The Gazette

Carletonville Hospital Addresses Concerns Over Water Supply and Media Report

Carletonville Hospital has issued a response following a recent report that raised questions about water availability and patient care at the facility. The hospital emphasized that while ongoing water supply challenges linked to service delivery in Merafong Municipality remain a concern, proactive systems are in place to ensure uninterrupted care for patients.


Image: Carletonville Hospital
Image: Carletonville Hospital

Measures to Safeguard Patients


Hospital management highlighted a series of interventions designed to maintain water access and protect service delivery.


These include:

  • Keeping backup water tankers ready when reservoir levels drop below 30%.

  • Replacing outdated or leaking infrastructure, including pipes, taps, and toilets.

  • Installing additional JoJo tanks to strengthen emergency water capacity.

  • Supplying safe drinking water through dispensers in all wards and public areas.

  • Conducting daily monitoring of reservoirs to prevent shortages.


According to management, these steps have prevented disruptions to patient care despite wider municipal service challenges.


Clarifying Allegations


The hospital disputed claims that patients had been forced to drink from a boiler. Reports suggest the issue related to Ward 4, where a fully stocked dispenser was available at the time. Patients in the ward also had bottled water at their bedsides, as well as access to running water in their rooms.


Similarly, the hospital rejected claims that patients were served only plain bread as a snack, noting that meal provision follows a standardised menu to ensure balanced nutrition across all wards.


Discrepancies in Media Reporting


The facility raised concerns that comments attributed to its CEO in the article were not based on a direct interview. Responses were submitted to media enquiries, but the published article appeared to reflect older statements about long-term municipal challenges rather than the current situation.


Commitment to Transparency


Carletonville Hospital reiterated its accountability to the community, underlining transparency and honesty as guiding principles. Residents and patients were encouraged to report issues directly to staff or management to ensure prompt resolution.


Avoiding Political Disputes


Management stressed that the hospital operates as a public health institution and should not be drawn into political disputes linked to broader service delivery. Engagement with Merafong Municipality is ongoing in pursuit of sustainable long-term solutions.


Community Outlook


Observers note that service delivery challenges in Merafong continue to affect institutions and residents alike. The hospital’s response highlights the strain such issues place on health facilities, but also demonstrates the importance of clear communication and resilience in maintaining essential care.


🏥💧📢

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