JB Marks Local Municipality Consolidates Emergency Services Under New Single Contact Number

In a move aimed at streamlining disaster management and municipal service delivery, the JB Marks Local Municipality has officially transitioned to a new, unified emergency contact system. Effective immediately, the municipality has phased out all previous emergency lines, replacing them with a single dedicated number designed to handle both life-threatening crises and urgent service-related faults.

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A Single Point of Contact for All Emergencies

To ensure a faster and more coordinated response, residents are directed to use the following number for all urgent matters:

• Emergency Contact Number: 078 803 1570

The municipality has explicitly stated that all former emergency contact numbers are now out of service. Residents are urged to update their contact lists immediately to avoid delays during critical situations.

Categories for Urgent Reporting

The new dedicated line is equipped to handle a wide range of high-priority incidents. The municipality has categorized the types of emergencies that should be reported via a direct phone call to this number:

• Fire Services: Including house, building, or veld fires.

• Natural Disasters: Significant flooding incidents or storm damage.

• Road Safety: Serious motor vehicle accidents.

• Medical & Life Safety: Any situation posing an immediate threat to life or property.

WhatsApp Integration for Service Faults

Recognizing the need for efficient communication regarding infrastructure, the municipality has also enabled WhatsApp functionality on the same number (+27 78 803 1570).

This digital channel is specifically intended for reporting Service-Related Issues that do not pose an immediate threat to life but require technical intervention.

These include:

• Electricity supply interruptions and power outages.

• Water supply issues and major water leakages.

• Sewer spillages and sanitation faults.

• General municipal service delivery failures.

Public Cooperation and Safety

The JB Marks Local Municipality has apologized for any inconvenience caused by the deactivation of old lines but emphasizes that this consolidation is vital for "effective emergency response and service delivery." Community members are encouraged to share this updated information across neighborhood watch groups, social media, and with vulnerable residents to ensure total awareness.

The transition to a single, mobile-accessible number reflects a modern approach to municipal management, allowing for better tracking of incidents and more direct communication between the public and emergency dispatchers. By saving 078 803 1570 as a primary contact, residents can ensure they are prepared for any eventuality.