Matlosana Deploys 50 Newly Trained Meter Readers Ahead of December Billing Cycle

The City of Matlosana has announced the deployment of 50 newly trained meter readers who will begin fieldwork ahead of the next municipal billing cycle. The initiative, confirmed on Thursday, 13 November 2025, forms part of the municipality’s broader efforts to improve billing accuracy and streamline service delivery.

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Training and Deployment of Meter Readers

According to the Finance Department, the group of 50 meter readers recently completed a training programme that covered a range of essential skills, including:

• Accurate meter reading techniques

• Safety protocols

• Customer service procedures

The training aims to ensure that staff members are adequately prepared to perform meter readings consistently and accurately across all residential and business areas. The new readers have already begun entering the field as part of their final practical training phase.

Municipal meter readings are scheduled to officially resume on 1 December 2025.

Meter Reading Schedule: December 2025 – June 2026

The City of Matlosana also released its Meter Reading Schedule for December 2025 through June 2026, covering multiple areas including:

• Tigane, Hartbeesfontein, Alabama

• Doringkruin, La Hoff, Wilkewille, Ellaton, Randlespark, Declercqville, Orkney

• Meiringspark, Elandsheuwel, Collerville, Roosheuwel, Nesserhof, Flamwood, Wilkoppies, Irenapark, Kanana

• Stilfontein

• Khuma

• CBD Klerksdorp, Jouberton

• Krags 1–6, among other zones

Each area has assigned reading dates for every month from December 2025 to June 2026, ensuring predictability and transparency for residents. The schedule forms part of the municipality’s efforts to maintain consistent meter-reading operations throughout the year.

Temporary Submission Channels for Residents

While meter readers complete their field training, residents are encouraged to submit their meter readings through the following channels:

• WhatsApp: 068 353 6788

• Email: readings@matlosana.org

The municipality notes that these contact points are used solely for receiving readings. No replies will be issued, as submitted readings are captured directly into the billing system.

Residents are advised to include clear photographs of their meters, accompanied by their account number and physical address when submitting information.

Final Thoughts

The introduction of 50 new meter readers marks a significant operational step for the City of Matlosana as it prepares for the December billing cycle. With a structured reading schedule in place and temporary submission channels available to residents, the municipality aims to improve billing accuracy and enhance service delivery in the coming months.

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