Home Affairs Deploys Mobile Services for Smart ID Applications in Potchefstroom

Karen Scheepers
1 day ago
2 min read

Residents of Potchefstroom will have access to mobile Smart ID services from 2 to 4 December 2025 as the Department of Home Affairs brings ID card processing directly to local community halls. The outreach programme is coordinated in partnership with JB Marks Local Municipality and aims to reduce long queues at Home Affairs offices and improve service accessibility for residents across the region.

Purpose of the Mobile ID Campaign

The initiative forms part of an ongoing effort to decentralise Home Affairs services and assist residents who face challenges reaching the main branch. By deploying mobile units to community venues, the department hopes to streamline Smart ID applications, shorten waiting times, and offer greater convenience.

Residents are encouraged to forward their ID numbers and the name of their area to their ward councillor or to Mr. Sydney Fokazi of the Potchefstroom Home Affairs office via WhatsApp at 078 814 9972 before the distribution day. Pre-registration helps officials manage queues and improve service flow.

Venues, Dates, and Services Offered

Smart ID card applications will be processed at the following venues:

Monday, 02 December 2025

Venue: O.R. Tambo Community Hall, Potchefstroom
Services: ID Card Applications
Time: 08h30 – 15h30

Tuesday, 03 December 2025

Venue: Promosa Community Hall, Potchefstroom
Services: ID Card Applications
Time: 08h30 – 15h30

Wednesday, 04 December 2025

Venue: Chris Hani Community Hall, Potchefstroom
Services: ID Card Applications
Time: 08h30 – 15h30

These mobile activations are designed to bring services closer to communities, especially residents who may face transport or accessibility constraints.

Community Guidance and Contact Information

Residents planning to apply are reminded to bring the necessary documents required for Smart ID processing. The Department of Home Affairs has encouraged applicants to arrive early to avoid delays and ensure smooth operations throughout the day.

For enquiries, the department has provided the contact details of Mr. Sydney Fokazi, Manager of the Potchefstroom Department of Home Affairs:

Cell: 078 814 9972
Email: Sydney.Fokazi@dha.gov.za

Final Thought

The mobile Smart ID campaign offers a practical opportunity for Potchefstroom residents to access essential identification services closer to home. Through its outreach programme, Home Affairs aims to strengthen service delivery, improve efficiency, and ensure that identity documentation remains accessible to all communities.