JB Marks Service and Infrastructure Report: 6–10 June 2025
- Karen Scheepers
- Jun 10
- 3 min read
From 6 to 10 June 2025, JB Marks Local Municipality managed several infrastructure-related developments across the Potchefstroom region. These included emergency water repairs linked to the Vyfhoek Reservoir, electricity supply issues affecting various wards, updates on the municipal billing platform, and general service-related disruptions. The following summary provides an overview of the key events, reported challenges, and available contact information for residents seeking assistance.
Vyfhoek Reservoir Emergency Repairs
On Friday, 6 June 2025, JB Marks Local Municipality issued a notice regarding emergency repair work on the 450mm supply line feeding the Vyfhoek Reservoir in Potchefstroom. The repairs commenced the same day, and pumping was expected to resume by 23:00 that evening.
Water Supply Interruptions in Multiple Suburbs
7–8 June: Supply Irregularities
Residents in the following areas reported low or no water pressure:
Mooivalleipark
Van der Hoffpark
Ou Bailliepark
Bailliepark
Grimbeekpark
Tuscany
De Land
Initial feedback indicated that:
Pumping to the reservoir resumed on Saturday morning.
Hydrants were opened to release trapped air in the pipeline.
Water flow would return gradually, with lower-lying areas such as Bailliepark and Grimbeekpark receiving supply first, in accordance with the gravity-based distribution system.
9 June: Localised Distribution Issue
Although water was being pumped at 89% capacity from Waterworks to the reservoir, some areas continued to experience little to no water. A site inspection was conducted, and a possible local distribution issue was identified near Parys Avenue.
The water supply in that area was temporarily shut off to facilitate investigation and repair.
A large tree stump obstructed access to the damaged section of pipe, delaying pipe replacement.
Temporary water flow was restored on 9 June, and repairs are scheduled to continue the following day.
The area has been marked off with hazard tape to maintain public safety.
Electricity Supply Disruptions
8–10 June: Outages and Voltage Issues
Multiple power-related reports were received from Rocher Street, Bailliepark, Grimbeekpark, and parts of Wards 3, 23, and 24. Issues reported include:
Fluctuating power supply
Low voltage
Non-functional prepaid meters
These issues were reported to the Disaster Management team. Teams have been deployed, and investigations are ongoing. A root cause had not yet been confirmed at the time of the last update.
Municipal Billing Platform and Account Notifications
6–10 June: Billing Platform Updates
The municipal account for June was not yet available on 6 June. The municipality indicated that billing files are processed in batches, and delays were expected. Residents were advised to register on the online portal to receive statements directly:
The Cabedocs system experienced a temporary outage on 9 June but was restored by the afternoon. Account uploads were in progress, with full access expected by 14:00 on 9 June.
Service Reporting Numbers
Residents are encouraged to report municipal service issues using the contact numbers provided below. It is recommended to record the date, time, and name of the person who receives the report for follow-up purposes.
Electricity Department
018 299 5354
018 299 5885
018 299 5362
082 385 1888
After-Hours & Emergency Lines
018 299 5347
018 100 0105
Water and Sewer Services
018 299 5405
018 299 5455
018 299 5408
082 381 0888
Additional Municipal Hotlines
Executive Mayor’s Office: 078 803 1544
Standby Fire Stab: 071 860 7619
Fire Technical Ventersdorp: 081 006 1206
Residents may also refer to official social media pages or contact centres for ongoing service updates.
Summary
Between 6 and 10 June 2025, JB Marks Local Municipality responded to multiple infrastructure and service issues, including emergency water supply repairs, local pipe obstructions, electricity fluctuations, and billing system delays. Repair teams and support services remain active in addressing these matters. Residents are encouraged to report any unresolved issues using the official contact numbers.
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